Privacy Policy
Last updated: October 30, 2026
This Privacy Policy explains how Apex Group USA LLC ("Apex Group USA", "we", "us" or "our") collects, uses and protects information when you visit apexgrpusa.com, contact us, or communicate with us, including by text message (SMS).
Information we collect
- Information you provide: your name, email address, phone number, business details and the content of messages you send us, including through the contact form on our website.
- Messaging information: if you agree to receive text messages from us, your mobile phone number and your consent (opt-in) record — the date and time, the consent wording you agreed to, and the IP address and browser used — plus the message history needed to deliver and support the service.
- Basic technical information: standard server logs such as IP address, browser type and pages requested, used to keep the website secure and working. This website does not use advertising trackers or analytics cookies.
How we use information
- To respond to inquiries and provide the services we are contracted to perform.
- To send operational, account and service-related messages you have agreed to receive.
- To maintain the security and proper operation of our website and systems.
- To comply with legal obligations.
SMS / text messaging
- How you opt in: you can agree to receive text messages from Apex Group USA LLC by checking the optional SMS consent box on the contact form on our website and providing your mobile number. The box is unchecked by default, and you can contact us without agreeing. The consent wording is: "I agree to receive text messages from Apex Group USA LLC about my inquiry and account updates at the number provided. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase."
- What we send: messages about your inquiry and account updates. Message frequency varies. Msg & data rates may apply.
- Consent is not a condition of purchase of any goods or services.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties. All other categories of information sharing described in this policy exclude text messaging originator opt-in data and consent.
- You can opt out at any time by replying STOP to any message. You will receive one confirmation message and no further messages unless you opt in again.
- For help, reply HELP or email admin@apexgrpusa.com.
- Carriers are not liable for delayed or undelivered messages.
How we share information
We do not sell personal information. We share information only with service providers who process it on our behalf to operate our business, when required by law or legal process, or to protect our rights and the safety of others. This does not include mobile phone numbers, SMS opt-in data or consent, which will not be shared with third parties, as described above.
Data retention and security
We keep information only as long as needed for the purposes described in this policy or as required by law, and we use reasonable administrative and technical safeguards to protect it.
Your choices
You may ask to access, correct or delete your personal information, or opt out of messages, by contacting us at the email below. You can stop text messages at any time by replying STOP.
Children's privacy
Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last revised.
Contact us
Apex Group USA LLC
45 Gerry St
Brooklyn, NY 11206
admin@apexgrpusa.com